TERMS OF SERVICE

Effective Date: 01 July 2025

1. Agreement to Terms

By accessing and using The Alpine System website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, please do not use our Service.

The Alpine System provides precision diagnostics and installable Revenue Operating System services for business owners. Our Service is intended for business use only.

2. Use of Service

2.1 Eligibility

  • You must be acting on behalf of a business entity to use this Service. Our systems are not designed for individual or personal use.

  • You represent that you have the authority to bind your business entity to these Terms

  • You agree to use the Service only for lawful business purposes

2.2 Acceptable Use

You agree NOT to:

  • Violate any applicable laws or regulations

  • Misrepresent your identity or business affiliation

  • Attempt to gain unauthorized access to any portion of the Service

  • Interfere with or disrupt the Service or servers

  • Use automated systems to scrape or download content without permission

  • Redistribute, sell, or share downloaded content without authorization

  • Use the Service to harm, threaten, or harass others

3. Content and Intellectual Property

3.1 Our Content

All content on this website, including but not limited to diagnostic tools, workbooks, exercise sheets, templates, guides, text, graphics, logos, and software, is the property of The Alpine System or its licensors and is protected by copyright and other intellectual property laws.

3.2 Limited License for Downloads

  • Free Content: When you provide your email to access free content, we grant you a limited, non-exclusive, non-transferable license to download and use the content for your internal business operations only. This license specifically excludes the right to resell, redistribute, incorporate into consulting services, or create derivative works.

  • Paid Content: Upon payment, you receive a limited license to install and use purchased content within your business operations only. This is an install license, not a distribution or modification license.

  • You may NOT resell, redistribute, repackage for consulting use, or create derivative works from our content without explicit written permission

3.3 Attribution

If you reference our content in your own materials, proper attribution to The Alpine System is required. If referencing free content publicly, attribution must include: "Sourced from The Alpine System, a precision-engineered Revenue Operating System."

4. Professional Services

4.1 Diagnostic and Installation Services

Precision diagnostics and Revenue Operating System installation services are provided under separate written agreements that will detail:

  • Scope of diagnostics and installation

  • Fees and payment terms

  • Deliverables and timelines

  • Confidentiality provisions

  • Specific terms and conditions

These engagements are not advisory retainers — they are engineered installs executed within defined sprint scopes.

4.2 No Professional Advice

Content available on this website is for informational purposes only and should not be construed as personalized professional advice. For specific guidance tailored to your business operations, please engage our diagnostic and installation services.

5. Purchases and Payments

5.1 Payment Processing

  • Quick-buy tools and one-off content purchases are processed through Stripe

  • By making a purchase, you agree to Stripe's terms of service and privacy policy

  • All prices are in US dollars unless otherwise stated

5.2 Refund Policy

Due to the installable and non-reversible nature of our digital systems, all sales are final. If you experience technical issues accessing purchased content, please contact us at help@thealpinesystem.com.

5.3 Larger Engagements

Diagnostic services and system installations will be invoiced separately according to terms specified in individual service agreements.

6. Email Communications

By providing your email address to access free content or join our mailing list, you consent to receive:

  • The requested content

  • Marketing communications about our services

  • Updates and business insights

You may unsubscribe at any time using the link provided in our emails.

7. Disclaimers

7.1 No Warranties

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 No Guarantee of Results

We do not guarantee any specific business outcomes from using our content or services. Success depends on many factors beyond our control, including your implementation and market conditions. The Alpine System is not liable for business outcomes resulting from user misapplication, partial implementation, or deviation from engineered sequences.

7.3 Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the content or practices of these sites.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ALPINE SYSTEM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless The Alpine System, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service, violation of these Terms, or misuse of diagnostic tools or misapplication of workbook content.

10. Governing Law

These Terms shall be governed by the laws of the State of New Jersey without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New Jersey.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page with a new effective date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Entire Agreement

These Terms, along with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and The Alpine System regarding the use of our Service.

14. Contact Information

For questions about these Terms, please contact us at:

The Alpine System
Email: help@thealpinesystem.com

The Alpine System does not offer customer service. All communications are diagnostic or operational in nature.

PRIVACY POLICY

Effective Date: 01 July 2025

1. Introduction

The Alpine System ("we," "our," or "us") respects your privacy and is committed to protecting your business information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. All data collection and processing is oriented toward business use only — we do not engage in consumer profiling or data resale.

2. Information We Collect

2.1 Information You Provide

  • For Free Content: Work email address and first name (business use only)

  • For Purchases: Billing information processed by Stripe (we do not store credit card details)

  • For Newsletter: Business email address and name

  • For Diagnostic Services: Business information as needed for system installation and diagnostics

2.2 Automatically Collected Information

  • IP address and browser information

  • Device type and operating system

  • Pages visited and time spent on site

  • Referring website

  • Google Analytics data (for diagnostic and performance optimization only)

2.3 Cookies and Tracking

Our website, hosted on Squarespace, uses cookies for:

  • Site functionality

  • Analytics (for internal diagnostics only)

  • Shopping cart management

  • User preferences

3. How We Use Your Information

We use your information to:

  • Deliver requested content and services

  • Process payments for purchases

  • Send marketing communications (with your consent)

  • Improve our website and services through diagnostic analysis

  • Respond to inquiries and provide customer support

  • Comply with legal obligations

  • Analyze website usage for performance optimization

4. Legal Basis for Processing

We process your information based on:

  • Consent: Explicit consent is required for receiving compounding-growth insights or diagnostic outreach

  • Contract: To fulfill purchases and service agreements

  • Legitimate Interests: To improve our services and communicate with business clients

5. Information Sharing

We do not sell or rent your business information. We share information only with:

5.1 Service Providers

  • Stripe: For payment processing

  • Squarespace: For website hosting

  • Google: For analytics (diagnostic purposes only)

  • Email Service Provider: For newsletter delivery

5.2 Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL encryption for data transmission

  • Secure payment processing through Stripe

  • Limited access to business information

  • Regular security assessments

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide requested services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Marketing email addresses are retained until you unsubscribe.

8. Your Rights

You have the right to:

  • Access: Request a copy of your business information

  • Correction: Request corrections to inaccurate information

  • Deletion: Request deletion of your information (subject to legal requirements)

  • Opt-out: Unsubscribe from marketing communications

  • Portability: Receive your data in a portable format

To exercise these rights, contact us at help@thealpinesystem.com.

9. California Privacy Rights

California businesses have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what business information is collected

  • Right to delete business information

  • Right to opt-out of the sale of business information (we do not sell business information)

  • Right to non-discrimination

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

12. Email Communications

12.1 Marketing Emails

When you sign up for free content or our newsletter, you consent to receive marketing emails focused on business growth and diagnostic insights. You can unsubscribe at any time using the link in our emails.

12.2 Transactional Emails

We will send necessary emails related to your purchases or service agreements regardless of marketing preferences.

13. Analytics Disclosure

All analytics usage is strictly for diagnostic and performance optimization purposes. We do not engage in consumer profiling or third-party data resale. Analytics data is used exclusively to improve our services and understand business user needs.

14. International Data Transfers

We operate in the United States. By using our Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.

15. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Updating the "Effective Date" at the top

  • Sending an email notification for significant changes

16. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:

The Alpine System
Email: help@thealpinesystem.com

For privacy-specific concerns, please include "Privacy" in your subject line.

The Alpine System does not offer customer service. All communications are diagnostic or operational in nature.

COOKIE POLICY ADDENDUM

Cookies are used strictly for internal diagnostics, performance improvement, and margin-tracking — not for consumer profiling.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better business experience and optimize our services.

Cookies We Use

Essential Cookies (Always Active)

  • Session management

  • Shopping cart functionality

  • Security features

Analytics Cookies

  • Google Analytics: Tracks website usage for diagnostic purposes

  • Squarespace Analytics: Monitors site performance for optimization

Business Performance Cookies

  • Used to track the effectiveness of our diagnostic tools

  • Help us understand which content drives margin improvement

  • Measure installation success rates

Managing Cookies

You can control cookies through your browser settings:

  • Accept or Reject: Most browsers allow you to accept or reject cookies

  • Delete Cookies: You can delete cookies already stored on your device

  • Block Cookies: You can set your browser to block all or certain cookies

Note: Blocking essential cookies may impact site functionality.

For more information about cookies, visit www.allaboutcookies.org